First Data™

Customer Service

Our customer service experts are available 24 hours a day, seven days a week to support your business.

Call Centers

Among other services, FDIS call center representatives can help you reconcile deposits, clarify details on your account statement and answer questions about rates, fees, chargebacks or retrievals.

Point-of-Sale (POS) Help Desk

You'll find the POS Help Desk invaluable when it comes to setting up POS processing equipment, downloading terminal applications, learning to use your payment solutions and answering general equipment-related questions. Our help desk representatives also offer their technical expertise to troubleshoot equipment issues and, in many cases, fix those issues over the telephone.